RETURN & EXCHANGE POLICY
Thank you for inquiring information on Returns & Exchange Policy for Yher Arte Shop.
Because I am a 1 woman team, meaning I solely make everything myself and with my own funds,
I do not do Returns, unless product is damaged or missing (through insurance/tracking I can refund
any missing packages or reship missing items). Please be aware that any merchandise & clothing is printed through a separate website and they do handle returns & exchanges. With every order they will provide the info shipped out with the merchandise for customer service. If shipped through me (prints, pins, stickers etc) I do not take returns, all sales are final. If you receive a product that is faulty or damaged upon transit, the items will be replaced with no extra charges to the customer. Please photograph your items and contact me.
With this said I deeply appreciate your understanding and patience. Working on my art & a shop is a great amount of work and dedication. I pour myself 100% into it so I hope you enjoy my work!
Yher Arte is an independent artist brand, ran 100% by the artist herself. She ships 1 a week, every Saturday. With this in mind, orders may take between 1-14 days to process to make sure that everything ships safely via USPS:
Domestic orders take up to 5-7 business days to arrive.
Canadian orders take up to 7-10 business days to arrive.
All other international orders take up to 1-3 weeks to arrive.
Please contact me if you are in need of the order to be rushed shipped, I will always try my best to accommodate the shipment for you! All packages come with insurance and tracking to ensure the
delivery of your order.